Help

Questions we hear most

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How do I identify a bug?

Open the app, tap the green camera button and point it at any insect, spider or other small creature, or pick a photo from your library. Peeka names it in seconds, shows what it noticed, and gives a safety read.

Is Peekabug free?

Yes. Free includes 3 scans and 3 Ask Peeka questions a day, the full Field Guide, the Bug Hotel, the daily Field Test, your local Bug Brief and all safety guidance. Peeka Pro removes the daily limits, opens Bug Brief to anywhere on the map, adds the third riddle clue, a monthly field report, gold card frames and four Pro hotel skins.

Is it safe for the whole family?

Peekabug is made for all ages. Every scan includes a clear safety read: likely harmless, be careful, or keep your distance. Please treat it as a guide, not a guarantee: never touch or handle wildlife based only on the app, and keep children supervised outdoors.

How accurate is the identification?

Peeka uses an AI model and gives its best read. On our own test set it gets the species right about 72% of the time and the genus about 82%. Nature is tricky, so the app shows what Peeka noticed and asks you to confirm. When in doubt, keep your distance.

Where does Bug Brief get its numbers?

From iNaturalist community observations of insects and arachnids that reached research grade, counted per month for the place you chose. “New to you” means you have not caught it yet. “Only here” means it has not been recorded near your home. Numbers reflect what people have recorded, not everything that lives there.

Does it work offline?

The Field Guide, your Bug Hotel and your cards work offline. Scanning, Ask Peeka and live Bug Brief numbers need an internet connection. A saved trip keeps a snapshot of its brief for offline reading.

Do I need an account?

No. Everything works without signing in and your collection lives on your device. Create a free account only if you want it to follow you across devices.

Which languages does Peeka speak?

English, Spanish, German, French and Portuguese, across the whole app. Species names are shown in your language where iNaturalist has a common name on record; otherwise the English name is used.

How do I manage or cancel Peeka Pro?

Subscriptions are handled by the App Store. Manage or cancel any time in Settings → your name → Subscriptions on your iPhone.

How do I delete my account and data?

In the app: Profile → Settings → Account & sync → Delete account. This permanently removes your account and synced data. Data that never left your device is removed when you uninstall the app.